Privacy policy
This policy explains how ESPER handles personal data collected through esper.global, including the contact and demo request forms.
1. Who we are
ESPER is based in Dubai, United Arab Emirates, and is the controller of personal data collected through this website.
2. What we collect
The details you submit in our forms: your name, business email, organisation, role or title, organisation type, journey of interest, preferred timing and any message. We also collect basic technical data needed to operate the website securely.
3. Why we collect it
To respond to your enquiry, arrange and tailor a demo, and keep a record of our correspondence with you.
4. Legal basis
We process your details on the basis of your consent, given when you submit a form, and our legitimate interest in responding to business enquiries.
5. Retention
We keep enquiry and demo request data only for as long as needed to handle your request and any resulting relationship, then delete it.
6. International transfers
Some of our service providers may process data outside the United Arab Emirates or the Kingdom of Saudi Arabia. Where this happens, we apply the safeguards required by applicable law.
7. Your rights
Under the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and the Saudi Personal Data Protection Law, you may request access to, correction of, or deletion of your personal data, withdraw your consent, and object to or restrict certain processing.
8. Contact for privacy requests
For any privacy request, including access, correction or deletion of your data, email info@esper.global with the subject line "Privacy request". We will respond within the period required by applicable law.